Quality of service of technological tools for academic management systems in Peruvian educational institution

Authors

  • José Antonio Ogosi Auqui Universidad Tecnologica del Perú - (PE)
  • David Hugo Obando Pacheco Universidad Peruana de Ciencias Aplicadas - (PE)
  • Ricardo Jesús Carrasco García Universidad César Vallejo - (PE)
  • Even Deyser Pérez Rojas Universidad César Vallejo - (PE)
  • Molina Velarde Pedro Ángel Universidad Tecnologica del Perú - (PE)
  • Morales Alvarado Alex Ulises Universidad César Vallejo - (PE)

DOI:

https://doi.org/10.18687/LEIRD2023.1.1.302

Keywords:

Quality of service, technological tools, academic management, Peruvian educational institutions.

Abstract

The objective of this work was to investigate which are the technological tools most used by school and university students and to identify how this influence their educational process. The methodology was quantitative. The instrument used was a survey using Google Forms. Among the results obtained, the use of Teams as communication software between students and teachers stands out. It was also possible to detect that students use more and more technological tools at school or university and that these do not necessarily agree with those recommended by the teacher.

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Published

2023-12-12

Issue

Vol. 2 No. 9 (2023): LEIRD 2023

Section

Articles

Copyright

Copyright (c) 2023 LEIRD

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License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

LACCEI retains copyright of all published articles under the terms of its copyright transfer agreement. As the copyright holder, LACCEI distributes the articles to the public under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).

How to Cite

Ogosi Auqui, J. A., Obando Pacheco, D. H., Carrasco García, R. J., Pérez Rojas, E. D., Pedro Ángel, M. V., & Alex Ulises, M. A. (2023). Quality of service of technological tools for academic management systems in Peruvian educational institution. LACCEI, 2(9). https://doi.org/10.18687/LEIRD2023.1.1.302

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