Project Management for Improving the Enrollment Process by Launching a Website at an Educational Institution.

Resumen

The purpose of this research was to improve the enrollment process at the educational institution through the design, development, and implementation of a website aimed at making the process more efficient, faster, accessible, and secure for parents, students, and administrative staff at an educational institution in the city of Trujillo. The proposal responded to the need to modernize a manual process that generated delays, errors, and duplication of tasks, as well as the growing demand for accessible, efficient, and secure digital solutions in the educational field. The project was developed following the five phases of project management outlined in the PMBOK Guide: initiation, planning, execution, monitoring, and closure. Likewise, the ten areas of knowledge were addressed, which made it possible to define the scope of the system, establish a schedule, estimate costs, plan quality management, resources, and communications, as well as identify the risks associated with the development of the web platform. All of this allowed the proposed solution to integrate a user-centered design, functionalities aimed at simplifying the enrollment process, and compatibility with the educational systems used by the institution. The results demonstrated the technical and operational feasibility of the proposal, consolidating it as an effective digital alternative for improving administrative management and the user experience.