Relationship Between Organizational Climate and Job Satisfaction in a Retail Company in Peru, 2025

Abstract

his study aimed to analyze the relationship between organizational climate and job satisfaction among workers in the Peruvian retail sector during 2025. A quantitative, non-experimental, cross-sectional research design was employed, and data were collected through validated surveys. The sample consisted of 43 workers, and the Spearman’s rho test was used to examine correlations between variables. Results revealed a significant and positive correlation between organizational climate and job satisfaction (ρ = 0.739; p < 0.001). Furthermore, most dimensions—such as reward, interpersonal relationships, and support—showed moderate to strong correlations with job satisfaction. These findings suggest that improving the organizational climate could lead to higher levels of employee satisfaction, reinforcing the importance of fostering supportive and well-structured work environments in the retail sector. Keywords- Organizational climate, job satisfaction, motivation, work environment, retail sector.