Artificial Intelligence Applications Used by Teachers in the Development of Communication Skills in Secondary School Students. Cajamarca Region, 2025

Abstract

Artificial intelligence applications are fundamental tools for the development of communication. However, they are not planned or implemented in the educational process, despite the fact that Sustainable Development Goal (SDG) 4 calls for their use to reduce inequality and develop equitable education. The research started from the general objective: to identify the artificial intelligence applications used by teachers in the development of oral and written communication in secondary school students in the Cajamarca Region, 2025. It followed a descriptive observational approach, under the parameters of a qualitative, flexible, and interactive case design, seeking to analyze the planning and implementation of artificial intelligence in communication development. The sample consisted of twenty-two teachers in the area of communication, who facilitated the annual program, units, and learning sessions, analyzed using a documentary analysis guide. The results reveal that the artificial intelligence applications used by teachers in the development of oral and written communication are ChatGPT, Copilot, text generators, grammar correction assistants, voice synthesizers, and automatic feedback tools, which improved clarity, cohesion, and coherence in oral and written production. Keywords. Artificial Intelligence, Planning, Application, Inclusion, and Communication.