Knowledge Management, Strategic Management and Capacity for Internationalization in a Telecommunications Company in an Emerging Economy

Abstract

The research is linked to Sustainable Development Goal (SDG) 8: "Promote inclusive and sustainable economic growth, employment and decent work for all." Its main objective was to determine the relationship between strategic management and internationalization capacity in a telecommunications company in an emerging economy. The study methodology was developed using a quantitative, applied approach with a correlational scope and a non-experimental cross-sectional design, where the main variables were strategic management and internationalization capacity. The study population consisted of 54 employees of the telecommunications company, and the technique used was a survey, with a questionnaire as the instrument. The results showed a significant relationship between strategic management and internationalization capacity, leading to the conclusion that efficient strategic management can strengthen the internationalization capacity of telecommunications companies, facilitating their expansion into foreign markets.