Impact of ICTs on citizen security: A case study

Abstract

This article is based on the analysis of information and communication technologies that are used for the issue of public safety despite the fact that there are systems that have provided a contribution to the community selected by these researchers, the truth is that there may be a defect or flaw that may present this application for certain cases, this research aims to conduct a literature review on the use of these technologies under the theme of public safety in which, it was taken into account an investigation of a web system, two based on the development of a mobile application and two hybrid systems in which an analysis was made on the purpose of the research, a brief description of the developed system, the conclusion that these researchers reached and the respective observation on what deficiencies were found in these software’s, so that, within the information collected, it was found that both the web system and one of the hybrid systems denoted certain deficiencies regarding the low visibility of the entire system and the reduced efficiency of the system with respect to responses obtained from users regarding the operation of such software.