Influence of content marketing on consumer behavior in veterinary services in Chiclayo

Authors

  • Angel Alberto Vallejos Villanueva Universidad César Vallejo
  • Marlon Walter Valderrama Puscan Universidad César Vallejo
  • Monica Esther Panta Merino Universidad César Vallejo

DOI:

https://doi.org/10.18687/LEIRD2025.1.1.849

Keywords:

Marketing, consumidor, veterinarias

Abstract

The purpose of this scientific article is to analyze the influence of content marketing on consumer behavior in veterinary services in the city of Chiclayo, taking as a case study the “Clinica y Spa Mascotas”. The research was based on a quantitative approach, applied type, with a non-experimental, cross-sectional and correlational design. A validated and reliable questionnaire was used to survey 180 clients. The results showed that there is a significant correlation between content marketing and consumer behavior, explaining 81.5% of its variability. It is concluded that an adequate digital strategy focused on valuable content and loyalty has a positive impact on customer perception, purchase decision and loyalty

Published

2025-12-12

Issue

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

LACCEI retains copyright of all published articles under the terms of its copyright transfer agreement. As the copyright holder, LACCEI distributes the articles to the public under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).

How to Cite

Vallejos Villanueva, A. A., Valderrama Puscan, M. W., & Panta Merino, M. E. (2025). Influence of content marketing on consumer behavior in veterinary services in Chiclayo. LACCEI, 2(13). https://doi.org/10.18687/LEIRD2025.1.1.849

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