Impact of mobile money adoption on financial inclusion for citizens of Metropolitan Lima in 2024

Abstract

This study analyzes the influence of mobile money usage on financial inclusion among citizens of Metropolitan Lima in 2024. A quantitative methodology was employed, featuring an explanatory and cross-sectional design, with surveys conducted on 254 randomly selected residents. Statistical techniques such as exploratory and confirmatory factor analysis, along with partial least squares structural equation modeling (PLS-SEM), were applied to assess the relationship between mobile money and financial inclusion. The findings reveal that mobile money has a positive and significant impact on financial inclusion, accounting for 61.7% of its variability. Therefore, it is concluded that this technology serves as a strategic tool for overcoming traditional barriers and facilitating access to financial services in urban populations.