Analysis of the boarding process at the Cajamarca land terminal using ProModel software
DOI:
https://doi.org/10.18687/LACCEI2026.1.1.1034Palabras clave:
Check-in, Boarding, ProModel, Transportation, Waiting timeResumen
This study analyzes the boarding process at the Cajamarca Land Terminal using a discrete-event simulation model developed in ProModel software. The research used a quantitative approach and a pre-experimental design, assessing the system’s current situation and an improvement proposal aimed at reducing waiting times in the check-in process. The results show the presence of queues and high dwell times that affect service efficiency. The improvement proposal, based on implementing a check-in system with a QR code reader, reduced service times, achieving a 34.01% decrease in the boarding process time.
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2026-07-27
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Derechos de autor 2026 LACCEI
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Esta obra está bajo una Licencia Creative Commons Atribución-NoComercial-CompartirIgual 4.0 Internacional.
LACCEI conserva el copyright de todos los artículos publicados bajo los términos de su acuerdo de transferencia de copyright. Como titular del copyright, LACCEI distribuye los artículos al público bajo la Licencia Internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0 (CC BY-NC-SA 4.0).
Cómo citar
Gutierrez Melendez, D. R., Huaman Rodriguez, J. J., & Piedra Cabanillas, F. E. (2026). Analysis of the boarding process at the Cajamarca land terminal using ProModel software. LACCEI, 1(14). https://doi.org/10.18687/LACCEI2026.1.1.1034