Analysis of the boarding process at the Cajamarca land terminal using ProModel software

Authors

  • Diego Ronaldo Gutierrez Melendez Universidad Privada del Norte - (PE), Perú
  • Jhorly Jhoel Huaman Rodriguez Universidad Privada del Norte - (PE), Perú
  • Fanny Emelina Piedra Cabanillas Universidad Privada del Norte - (PE), Perú

DOI:

https://doi.org/10.18687/LACCEI2026.1.1.1034

Keywords:

Check-in, Boarding, ProModel, Transportation, Waiting time

Abstract

This study analyzes the boarding process at the Cajamarca Land Terminal using a discrete-event simulation model developed in ProModel software. The research used a quantitative approach and a pre-experimental design, assessing the system’s current situation and an improvement proposal aimed at reducing waiting times in the check-in process. The results show the presence of queues and high dwell times that affect service efficiency. The improvement proposal, based on implementing a check-in system with a QR code reader, reduced service times, achieving a 34.01% decrease in the boarding process time.

Downloads

Published

2026-07-27

Issue

Vol. 1 No. 14 (2026): LACCEI 2026

Section

Articles

Copyright

Copyright (c) 2026 LACCEI

View LACCEI official copyright policy

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

LACCEI retains copyright of all published articles under the terms of its copyright transfer agreement. As the copyright holder, LACCEI distributes the articles to the public under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).

How to Cite

Gutierrez Melendez, D. R., Huaman Rodriguez, J. J., & Piedra Cabanillas, F. E. (2026). Analysis of the boarding process at the Cajamarca land terminal using ProModel software. LACCEI, 1(14). https://doi.org/10.18687/LACCEI2026.1.1.1034

Most read articles by the same author(s)