Project management for the development of a website for a Hotel

Autores/as

  • Angel Roland Ugarte Concha Universidad Católica de Santa María de Arequipa
  • Patricio Federico Lewis Zúñiga Universidad Católica de Santa María de Arequipa
  • Verónica Margarita Trillo Espinoza Universidad Católica de Santa María de Arequipa
  • Victor Samuel Damaso Márquez Tirado Universidad Privada de Tacna
  • Alberto Vittorio Camargo Riega Universidad Católica de Santa María de Arequipa

DOI:

https://doi.org/10.18687/LEIRD2025.1.1.1063

Palabras clave:

Website, Hotel, Increase reservations, EDT, SWOT.

Resumen

This article declares the main objective to implement and develop a website for the Hotel, in order to increase reservations and improve its competitiveness. The RUP methodology was used, which organizes personalized tasks and responsibilities according to business needs. The project included website prototype development and SWOT analysis, as well as marketing strategies and local partnerships. Likewise, the EDT was carried out that identifies the work packages. The proposal to implement an automated reservation system seeks to improve reservation management, reducing errors and optimizing the customer experience. A 15% growth in web booking revenue was projected in the first quarter of 2024. The initiative turned out to be economically viable, with projected revenue of S/772,850.00 against an initial investment of S/20,016.00, ensuring its long-term sustainability.

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Publicado

2025-12-12

Número

Sección

Articles

Licencia

Licencia Creative Commons

Esta obra está bajo una Licencia Creative Commons Atribución-NoComercial-CompartirIgual 4.0 Internacional.

LACCEI conserva el copyright de todos los artículos publicados bajo los términos de su acuerdo de transferencia de copyright. Como titular del copyright, LACCEI distribuye los artículos al público bajo la Licencia Internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0 (CC BY-NC-SA 4.0).

Cómo citar

Ugarte Concha, A. R., Lewis Zúñiga, P. F., Trillo Espinoza, V. M., Márquez Tirado, V. S. D., & Camargo Riega, A. V. (2025). Project management for the development of a website for a Hotel. LACCEI, 2(13). https://doi.org/10.18687/LEIRD2025.1.1.1063

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