Telework, job satisfaction and quality of life in university sustainability

Abstract

Abstract– Purpose: This study analyzes the relationships between telework, job satisfaction, and quality of life among staff at a Peruvian public university, from an organizational sustainability perspective. A quantitative, descriptive-analytical, non-experimental cross-sectional design was employed with a sample of 193 administrative workers. Scales measuring telework (17 items), job satisfaction (8 items), and quality of work life (14 items) were administered. Results reveal positive and statistically significant correlations among the three variables: telework and job satisfaction (ρ = 0.384, p < .001) with moderate effect size, and telework and quality of life (ρ = 0.205, p < .01) with small effect size. Working conditions associated with remote work constituted the factor most consistently linked to well-being indicators. Generalized dissatisfaction with remuneration aspects was identified, regardless of work modality. It is concluded that telework, when implemented with labor rights guarantees and adequate institutional resources, is compatible with favorable indicators of university human capital well-being. These findings provide contextualized empirical evidence to inform institutional management decisions oriented toward sustainable human resource management in digitalized work environments.