PREDICTIVE MODEL OF JOB PERFORMANCE BASED ON TRANSFORMATIONAL LEADERSHIP AND EMOTIONAL INTELLIGENCE: QUANTITATIVE EVIDENCE IN A COMMERCIAL COMPANY IN PERU

Abstract

This research evaluates the effect of emotional intelligence and transformational leadership on job performance in a commercial company in Lima, Peru. A quantitative approach with a non-experimental, cross-sectional design and census sampling (n=60) was used. Linear regression models (simple and multiple) were estimated to test general and specific hypotheses. The results show that, together, emotional intelligence and transformational leadership significantly predict job performance, achieving a high model fit (R=0.955; adjusted R2≈0.910). Furthermore, emotional intelligence (adjusted R2≈0.903) and transformational leadership (adjusted R2≈0.759) also show significant effects when assessed separately. Implications for evidence-based organizational management are discussed, proposing actions for developing emotional competencies and leadership skills to strengthen job performance.