Supply Management and Lean Logistics to Increase Internal Service Level in a Fermented Beverage Microenterprise

Autores/as

  • Jorge Luis Vergiu Canto Universidad ESAN - (PE), Perú
  • Fabricio Antonio Gamero Perez Universidad ESAN - (PE), Perú
  • Cintia Katherine Rojas Flores Universidad ESAN - (PE), Perú
  • Rosmery Arango Taquire Universidad ESAN - (PE), Perú
  • Carla Alexandra Castilla Calderon Universidad ESAN - (PE), Perú
  • Evelin Andrea Santos Enriquez Universidad ESAN - (PE), Perú

DOI:

https://doi.org/10.18687/LACCEI2026.1.1.221

Palabras clave:

supply management, internal service level, lean logistics, S&OP, MRP, discrete-event simulation, artisanal beverages

Resumen

This paper examines how supply management, framed in lean logistics, can improve internal service level in a microenterprise producing artisanal fermented beverages. Using a mixed-method case study (documents, observation, interviews, demand analysis, and discrete-event simulation), the intervention integrates a lightweight S&OP cadence, pragmatic MRP configuration, standardized purchasing/receiving/dispatch routines, and competency-based training. Case evidence indicates fewer expedite purchases and coordination losses, investment recovery below 18 months, and an annual ROI close to 517%. The contribution is a replicable operating model that links supply decisions, process stability, and internal service performance under demand volatility and seasonal inputs

Descargas

Publicado

2026-07-27

Número

Vol. 1 Núm. 14 (2026): LACCEI 2026

Sección

Articles

Derechos de autor

Derechos de autor 2026 LACCEI

Ver política oficial de derechos de autor de LACCEI

Licencia

Licencia Creative Commons

Esta obra está bajo una Licencia Creative Commons Atribución-NoComercial-CompartirIgual 4.0 Internacional.

LACCEI conserva el copyright de todos los artículos publicados bajo los términos de su acuerdo de transferencia de copyright. Como titular del copyright, LACCEI distribuye los artículos al público bajo la Licencia Internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0 (CC BY-NC-SA 4.0).

Cómo citar

Vergiu Canto, J. L., Gamero Perez, F. A., Rojas Flores, C. K., Arango Taquire, R., Castilla Calderon, C. A., & Santos Enriquez, E. A. (2026). Supply Management and Lean Logistics to Increase Internal Service Level in a Fermented Beverage Microenterprise. LACCEI, 1(14). https://doi.org/10.18687/LACCEI2026.1.1.221