Supply Management and Lean Logistics to Increase Internal Service Level in a Fermented Beverage Microenterprise

Authors

  • Jorge Luis Vergiu Canto Universidad ESAN - (PE), Perú
  • Fabricio Antonio Gamero Perez Universidad ESAN - (PE), Perú
  • Cintia Katherine Rojas Flores Universidad ESAN - (PE), Perú
  • Rosmery Arango Taquire Universidad ESAN - (PE), Perú
  • Carla Alexandra Castilla Calderon Universidad ESAN - (PE), Perú
  • Evelin Andrea Santos Enriquez Universidad ESAN - (PE), Perú

DOI:

https://doi.org/10.18687/LACCEI2026.1.1.221

Keywords:

supply management, internal service level, lean logistics, S&OP, MRP, discrete-event simulation, artisanal beverages

Abstract

This paper examines how supply management, framed in lean logistics, can improve internal service level in a microenterprise producing artisanal fermented beverages. Using a mixed-method case study (documents, observation, interviews, demand analysis, and discrete-event simulation), the intervention integrates a lightweight S&OP cadence, pragmatic MRP configuration, standardized purchasing/receiving/dispatch routines, and competency-based training. Case evidence indicates fewer expedite purchases and coordination losses, investment recovery below 18 months, and an annual ROI close to 517%. The contribution is a replicable operating model that links supply decisions, process stability, and internal service performance under demand volatility and seasonal inputs

Downloads

Published

2026-07-27

Issue

Vol. 1 No. 14 (2026): LACCEI 2026

Section

Articles

Copyright

Copyright (c) 2026 LACCEI

View LACCEI official copyright policy

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

LACCEI retains copyright of all published articles under the terms of its copyright transfer agreement. As the copyright holder, LACCEI distributes the articles to the public under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).

How to Cite

Vergiu Canto, J. L., Gamero Perez, F. A., Rojas Flores, C. K., Arango Taquire, R., Castilla Calderon, C. A., & Santos Enriquez, E. A. (2026). Supply Management and Lean Logistics to Increase Internal Service Level in a Fermented Beverage Microenterprise. LACCEI, 1(14). https://doi.org/10.18687/LACCEI2026.1.1.221