The use of smart technology and the efficiency of multimodal transport for the management of an international freight company

Abstract

Multimodal transport faces challenges stemming from uncertainty, deficiencies in information management, and poor coordination among logistics stakeholders. This study aims to determine the relationship between the use of smart technology and the efficiency of multimodal transport in an international freight company in Lima, as well as to propose improvement strategies. Using a quantitative approach, a non-experimental design, and a correlational scope, Spearman's rank correlation coefficient and chi-square tests were applied. The results show a positive and significant relationship and association (ρ = 0.553; χ2 = 17.8; p < 0.05). Three innovative strategies are proposed: Multimodal Connectivity Platform, Predictive Logistics Risk Intelligence, and a Digital Collaborative Network, all aimed at strengthening logistics management. In conclusion, the use of smart technology enhances logistical efficiency and strengthens the operational management of multimodal transportation in companies.