Technological Innovation Management Model for Urban Living Labs in Smart Cities: Strategies for Urban Problem-Solving

Abstract

Urban Living Labs (ULLs) are pivotal frameworks for fostering socio-technical innovation in smart cities, addressing urban challenges through collaborative and adaptive solutions. This study introduces a socio-technical innovation management model that integrates community engagement, governance structures, and technological tools within ULL environments. By leveraging participatory processes and iterative testing, the model enhances the contextual relevance and scalability of smart city innovations. Focusing on the Fenicia Urban Living Lab in Bogotá, Colombia, the study explores the application of a digital twin platform to tackle urban challenges in waste, energy, and information management. To enhance stakeholder alignment, the model employs structured co-creation methodologies, multi-stakeholder governance frameworks, and data-driven decision-making, fostering collaboration among academia, industry, government, and local communities. Comparisons with global ULL practices underline the model’s adaptability across diverse urban settings. While demonstrating its potential, the study identifies challenges such as digital infrastructure limitations in developing regions. The findings contribute to the broader discourse on sustainable urban development, proposing actionable strategies for inclusive and resilient cities. This research establishes a foundation for scaling ULL methodologies and evaluating their long-term socio-environmental impacts.