Model of a GPT-4 and Natural Language Processing Driven Chatbot for Mental Health Strategies Among University Students in Peru

Authors

  • Jesus Jafet Luna Saavedra Universidad Peruana de Ciencias Aplicadas - (PE), Perú
  • Nemberk Jesus Jara Figueroa Universidad Peruana de Ciencias Aplicadas - (PE), Perú
  • Keo Franck Luis Pozo Coras Universidad Peruana de Ciencias Aplicadas - (PE), Perú

DOI:

https://doi.org/10.18687/LACCEI2026.1.1.241

Keywords:

Mental health, youth, chatbot, natural language processing, GPT

Abstract

Youth depression and suicide represent an increasingly critical public health challenge in Peru, with a significant impact on the university population. This paper presents a technological model based on an emotional-support chatbot that integrates the GPT-4 architecture and Natural Language Processing (NLP) techniques. The approach combines sentiment analysis with the generation of empathetic responses, complemented by the delivery of educational resources. Preliminary results indicate that the chatbot provides a safe and accessible space for emotional support. This proposal aims to strengthen preventive mental health strategies in the Peruvian university context through the use of innovative digital tools.

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Published

2026-07-27

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

LACCEI retains copyright of all published articles under the terms of its copyright transfer agreement. As the copyright holder, LACCEI distributes the articles to the public under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).

How to Cite

Luna Saavedra, J. J., Jara Figueroa, N. J., & Pozo Coras, K. F. L. (2026). Model of a GPT-4 and Natural Language Processing Driven Chatbot for Mental Health Strategies Among University Students in Peru. LACCEI, 1(14). https://doi.org/10.18687/LACCEI2026.1.1.241

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