1.
Choy Pun AC, Lugo Muñoz YP, Ccasa Aquiz Z, Paucar Cruz A, Villa Fernández PJ, Huaranga Calixto D. Quality Management System (ISO 9001:2015) to Improve Customer Satisfaction in a Beauty Salon: Evidence from Montalvo Salon & Spa - San Miguel. LACCEI [Internet]. 2026 July 27 [cited 2026 Oct. 2];1(14). Available from: https://proceedings.laccei.org/index.php/laccei/article/view/6835