1.
Gutierrez Melendez DR, Colque Colque KL, Quispe Vásquez LR. Implementation of Quality Management Tools to Improve Customer Service at “Heladería Copitos”. LACCEI [Internet]. 2025 Dec. 9 [cited 2026 May 10];2(13). Available from: https://proceedings.laccei.org/index.php/laccei/article/view/5006