Rojas Rodriguez, Maykool Jeovany, and Abarca Montoya, Ismael Alfonso. “Proposal for Improvement of Customer Service Operations in a Spare Parts Company”. LACCEI 1, no. 8 (July 27, 2023). Accessed June 30, 2026. https://proceedings.laccei.org/index.php/laccei/article/view/3343.