Escalona Aguilar, Erik Omar, Natalia Eloisa Conejero Riquelme, Jose Carlos Montes Ninaquispe, Yazmin Del Milagro Castillo Coronado, Juan Carlos Armijos, and Jose Elias Portilla Sampen. “Determinants of E-Commerce Customer Satisfaction: The Influence of Delivery Timeliness and Order Accuracy With Trust Mediation in Santiago, Chile”. LACCEI 1, no. 14 (July 27, 2026). Accessed October 3, 2026. https://proceedings.laccei.org/index.php/laccei/article/view/7423.