Suarez Torres, Betty Lizby, Fatima Angelina Vallejo Llanos, Monica Yadhira Rodriguez Cordova, Lucero Angie Bolaños Briceño, and Xiomara Nicole Ñuñuvera Julca. “Innovation in the Collection Service Management Process Aimed at SDG 9: Case Study Hotel Ibis”. LACCEI 1, no. 14 (July 27, 2026). Accessed October 2, 2026. https://proceedings.laccei.org/index.php/laccei/article/view/7055.