A. E. Luque Ushca, M. P. García Loor, R. E. Campoverde Aguirre, and M. E. Baldeón Zapata, “Adoption of SAP Business One CRM in SMEs: Empirical Evidence from the Parsimony of the TAM Model”, LACCEI, vol. 1, no. 14, July 2026, doi: 10.18687/LACCEI2026.1.1.2206.