GARCIA JUAREZ, HUGO; SANCHEZ GARCIA, INGRID; FLORES SOLIS, JUAN; SANDOVAL REYES, CARLOS; PARIHUAMAN LEONARDO, CELSO; DEZA CASTAÑEDA, SHARON; OSORIO RAZURI, JASMIN. Process Improvement to Increase Customer Satisfaction in a Company. LACCEI, [S. l.], v. 1, n. 12, 2025. DOI: 10.18687/LACCEI2025.1.1.2138. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/4534. Acesso em: 21 may. 2026.