VILLENA PRESENTACIÓN, Ricardo; GARCIA JANAMPA, Leydi Paola; ANDÍA VALENCIA, Walter; ARPASI PANCCA, Rudy Alvaro; BAÑOS CHAPARRO, Nieves Elva; GUTIÉRREZ ALAMO, Heydrich Didier; LEÓN CARDENAS, Daiana Jarely. Evaluation of the Quality of Services in a Public Health Center in Metropolitan Lima using the SERVQUAL Model. LACCEI, [S. l.], v. 1, n. 12, 2025. DOI: 10.18687/LACCEI2025.1.1.991. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/3909. Acesso em: 3 oct. 2026.