ROMERO-MÉNDEZ, Alberto; ZULEMA-GUEVARA, Alejandra; RODRIGUEZ-GALLO, Yakdiel; CAÑAS SÁNCHEZ, Héctor. Intelligent Chatbot for Customer Assistance: A Case Study in Fresh Produce Retail. LACCEI, [S. l.], v. 1, n. 12, 2025. DOI: 10.18687/LACCEI2025.1.1.696. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/3755. Acesso em: 18 may. 2026.