ELIAS GIORDANO, CYNTHIA CAROLA; CONCHA GONZALES, NATALI VANESA; CURAHUA PACHECO, ANTUANÉ ALEXA; ARAMBARRI, JON; ROJAS GARCIA, JOSE ANTONIO. Model to increase profitability and customer satisfaction client in a veterinary clinic in Peru, in the Post COVID-19, using Lean Service methodologies, SCRUM and Digital Transformation. LACCEI, [S. l.], v. 1, n. 8, 2023. DOI: 10.18687/LACCEI2023.1.1.533. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/2956. Acesso em: 13 june. 2026.