VERA, Christian; SOLANO YAGUAL, Gary Micael; CASTRO DÍAZ, Zulay Abigail. An Integrated COSO–BPM–RPA Framework for Risk-Oriented Sales Governance in Microenterprises: Development and Empirical Application of COVA. LACCEI, [S. l.], v. 1, n. 14, 2026. DOI: 10.18687/LACCEI2026.1.1.2585. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/7958. Acesso em: 3 oct. 2026.