SUAREZ TORRES, Betty Lizby; VALLEJO LLANOS, Fatima Angelina; RODRIGUEZ CORDOVA, Monica Yadhira; BOLAÑOS BRICEÑO, Lucero Angie; ÑUÑUVERA JULCA, Xiomara Nicole. Innovation in the Collection Service Management Process aimed at SDG 9: Case Study Hotel Ibis. LACCEI, [S. l.], v. 1, n. 14, 2026. DOI: 10.18687/LACCEI2026.1.1.780. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/7055. Acesso em: 2 oct. 2026.