CHOY PUN, Augusto Carlos; LUGO MUÑOZ, Yuli Patricia; CCASA AQUIZ, Zarai; PAUCAR CRUZ, Ashley; VILLA FERNÁNDEZ, Percy Jhair; HUARANGA CALIXTO, Diana. Quality Management System (ISO 9001:2015) to Improve Customer Satisfaction in a Beauty Salon: Evidence from Montalvo Salon & Spa - San Miguel. LACCEI, [S. l.], v. 1, n. 14, 2026. DOI: 10.18687/LACCEI2026.1.1.238. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/6835. Acesso em: 2 oct. 2026.