ANTICONA VALDERRAMA, Daniela Milagros; SERNA LANDIVAR, José Luis; MENDOZA DAMAS, Marleni; GARCIA ALVAREZ, Maria Ysabel; SERNA LANDIVAR, Leslie K.; RIVAS MOREANO, Ana Beatriz; RISCO SERNAQUE, Madelaine Violeta. Analysis of Security and Service Quality: A Citizen Perception. LACCEI, [S. l.], v. 2, n. 9, 2023. DOI: 10.18687/LEIRD2023.1.1.345. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/6642. Acesso em: 12 june. 2026.