HUAMANCHUMO SENADOR, Claribel; MANZANARES GRADOS, Ruth Aracelis. User-Centered Design for Urban Locksmiths: Integration of Design Thinking, TRIZ, NASA-TLX, and Kano-AHP Method. LACCEI, [S. l.], v. 2, n. 13, 2025. DOI: 10.18687/LEIRD2025.1.1.747. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/4957. Acesso em: 25 may. 2026.