BRUNO OCUPA, Jose Isabel; RUESTA VELÁZQUEZ, Rex Harrison; LUIS ALBERTO, Casaverde Pacherrez; FRANCISCO ALONSO, Donayre Monteza. IT Frameworks for Hospital Management and Standardization: Benchmarking ITIL, COBIT, and ITSM. LACCEI, [S. l.], v. 2, n. 13, 2025. DOI: 10.18687/LEIRD2025.1.1.502. Disponível em: https://proceedings.laccei.org/index.php/laccei/article/view/4865. Acesso em: 4 july. 2026.