Medina Llerena, D. A., Medina Guerra, D. M., Roman Ticona, J. F. M., & Fernández Munguía, R. F. (2026). Optimization model for the service level of a public entity through the application of simulation and Lean Manufacturing: Case study. LACCEI, 1(14). https://doi.org/10.18687/LACCEI2026.1.1.1649